We provide a 24/7 hour service from Monday to Sunday (including all national bank holidays) at the times planned by the plan of care. We provide and manage a number of care pages for clients with complex needs which require an excellent bank of experienced care workers.
Included in our package:
Sleep-in Duty
Where the staff is required to sleep at the client’s home. This shall include being woken up to 3 separate occasions to a maximum of 30 minutes each or a total of 1 hour 30 minutes.
Waking Night Service
(2300 hrs to 0700 hrs) Where staff are required to be awake on duty throughout the night.
Live-in Service
Live in service 24/7, where the care staff is required to live in the client’s home for a minimum of 7 days and a maximum of 21 days, they will be entitled to 2-3 hours break each afternoon.
Rapid Response Service
Rapid Response Service, where we shall complete a risk assessment and commence service on the same day as receiving instructions from the community service.
Clients include adults & children with:
- Learning Disabilities
- Palliative Care
- End of life rapid response
- Physical Disabilities
- MS
- Neurological